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PBX Communications Systems Discuss non-IP PBX issues and troubleshooting topics.

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Old 02-08-10, 05:28 PM
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mferro mferro is offline
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Default include a remote office in local coverage answer group

Hello
Wondering if there is a way i could add a remote office's extension to a local coverage answer group.. One of the extensions i'd like to use for the answer group is in another office which is handled by the aar table when dialing from the local office. Is there a way to include that exension in a coverage answer group?

local pbx g3r, remote office pbx g3si



thanks
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Old 02-09-10, 02:34 AM
happy happy is offline
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add a softphone in the CAG, have that softphone in telecommuter mode with the remote site exten as the telecommuter phone.
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Old 02-09-10, 11:26 AM
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mferro mferro is offline
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thanks happy.
hmm.. i think i follow you but would'nt this require me to run the softphone software in order to configure the what telecommuter phone is? otherwise where else would i be able to enter the telecommuter phone number?
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Old 02-10-10, 01:26 AM
happy happy is offline
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yes you would need the softphone installed a a pc somewhere. We just used a couple that wereprimarily used to display router traffic, since they were on 24x7.
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